privacy policy

Privacy Policy

RYUHO (formerly known as ATELIER RYUSHO - hereinafter referred to as "our shop") is responsible for the handling of users' personal information in the services provided on this website (hereinafter referred to as "this service"). Regarding handling, we have established a privacy policy (hereinafter referred to as "this policy") as follows.

Article 1 (Personal information)

"Personal information" refers to "personal information" as defined in the Personal Information Protection Act, and is information about a living individual, including name, date of birth, address, telephone number, contact information, etc. This refers to information that can identify a specific individual through descriptions, etc., and information that can identify a specific individual from such information alone, such as data related to physical appearance, fingerprints, voice prints, and the insurer number on a health insurance card (personal identification information). .

Article 2 (Method of collecting personal information)

Our store collects information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, etc. when a user registers for use or receives an order (including orders received from various SNS). We may ask you for personal information. In addition, information regarding transaction records and payments, including the user's personal information, made between users and affiliates, etc., including our affiliates (including information providers, SNS, advertisers, advertising distribution destinations, etc.) will be stored. (hereinafter referred to as "partners"), etc.

Article 3 (Purpose of collecting and using personal information)

The purposes for which our store collects and uses personal information are as follows.

・For the provision and operation of our services
・To respond to inquiries from users (including verifying identity)
・To send emails informing users of new features, updated information, campaigns, etc. of the service they are currently using, as well as information about other services provided by our store.
・To contact you as necessary, such as maintenance or important notices.
・To identify users who violate the Terms of Use or who attempt to use the service for fraudulent or improper purposes, and to refuse their use.
・To allow users to view, change, or delete their own registered information, and view usage status.
・To bill users for usage fees for paid services
・Purposes incidental to the above purposes of use

Article 4 (Change of purpose of use)

Our store will change the purpose of use of personal information only if it is reasonably recognized that the purpose of use is related to the purpose before the change.
If the purpose of use is changed, the changed purpose will be notified to the user or announced on this website by the method prescribed by our company.

Article 5 (Provision of personal information to third parties)

1. Our store will not provide personal information to third parties without obtaining the user's prior consent, except in the following cases. However, this excludes cases permitted by the Personal Information Protection Act and other laws and regulations.
1-1. When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the person.
1-2. When it is particularly necessary to improve public health or promote the healthy upbringing of children, and it is difficult to obtain the consent of the person concerned.
1-3. In cases where it is necessary to cooperate with a national agency, local government, or a person entrusted by them in carrying out the affairs stipulated by law, and with the consent of the person concerned, the When there is a risk of hindering the performance
1-4. When the following matters have been announced or announced in advance and our store has notified the Personal Information Protection Commission:
1-4-1. Purpose of use includes provision to third parties
1-4-2. Items of data provided to third parties
1-4-3. Means or method of provision to third parties
1-4-4. Stop providing personal information to third parties at the request of the individual
1-4-5. How to accept requests from the person in question

2.Notwithstanding the provisions of the preceding paragraph, in the following cases, the information provider shall not fall under the category of a third party.
2-1. When our store entrusts all or part of the handling of personal information to the extent necessary to achieve the purpose of use.
2-2. When personal information is provided due to business succession due to merger or other reasons
2-3. In cases where personal information is to be used jointly with a specific person, a statement to that effect, items of personal information to be jointly used, scope of joint users, and users. If the person is notified in advance of the purpose of use of the personal information and the name of the person responsible for the management of the personal information, or the person is made easily aware of the purpose of use of the personal information.

Article 6 (Disclosure of personal information)

1.When we are requested by a person to disclose personal information, we will disclose this to the person without delay. However, if disclosure falls under any of the following, we may not disclose all or part of the information, and if we decide not to disclose it, we will notify you to that effect without delay.

1-1. When there is a risk of harming the life, body, property, or other rights and interests of the person or a third party.
1-2. When there is a risk of significant hindrance to the proper implementation of our business.
1-3. In cases where it would violate other laws and regulations.

2.Notwithstanding the provisions of the preceding paragraph, in principle, information other than personal information, such as historical information and characteristic information, will not be disclosed.

Article 7 (Correction and deletion of personal information)

1. If the personal information held by our store is incorrect, the user may request our store to correct, add, or delete the personal information (hereinafter referred to as "correction, etc.") according to the procedures established by our store. ) can be requested.
2.If our store receives a request from a user as set forth in the preceding paragraph and determines that it is necessary to respond to the request, the store shall correct the personal information without delay.
3. If the Company makes a correction, etc. based on the provisions of the preceding paragraph, or if it decides not to make a correction, etc., the Company will notify the User of this without delay.

Article 8 (Suspension of use of personal information, etc.)

1. Our store may suspend or erase the use of personal information (hereinafter referred to as (referred to as "suspension of use, etc."), we will conduct the necessary investigation without delay.
2. If we determine that it is necessary to respond to the request based on the results of the investigation in the preceding paragraph, we will suspend the use of the personal information without delay.
3.If the Company suspends use, etc. based on the provisions of the preceding paragraph, or if it decides not to suspend use, etc., it will notify the User without delay.
4. Notwithstanding the preceding two paragraphs, in cases where suspension of use, etc. would require a large amount of cost, or where suspension of use, etc. is difficult, alternative measures necessary to protect the rights and interests of the user. If possible, this alternative measure shall be taken.

Article 9 (Use of cookies and other technologies)

Our services may use cookies and similar technologies. These technologies are useful for understanding the usage status of the services provided by this website and contribute to improving the services. Users who wish to disable cookies can do so by changing their web browser settings. However, if you disable cookies, you may not be able to use some functions of this website's services.

Article 10 (Inquiries)

For requests for disclosure, opinions, questions, complaints, or other inquiries regarding the handling of personal information, please contact us using the contact information provided under "Indications based on the Specified Commercial Transactions Law" on this website, or Please contact us using the inquiry form.

Article 11 (Continuous improvement)

The contents of this policy may be changed without notice to users, except for laws and other matters otherwise specified in this policy. Unless otherwise specified by our store, the revised privacy policy will become effective from the time it is posted on this website.

that's all
2022.09.15 Revised